Dispatch and delivery
In-stock listings leave the workshop within one working day. Listings with a stated lead time are cut and finished first — that time is shown on this page, not discovered at checkout.
Customs
Every export parcel ships with an accurate commercial invoice and HS codes. Import duties and taxes charged on arrival are payable by the recipient.
Returns
Unworked material can be returned within thirty days of delivery. Once material has been cut, drilled or sanded it cannot come back — which is why every listing states its grading band.
Full shipping information
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Returns and refunds
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