Please have this policy reviewed against the consumer, tax and data-protection rules that apply where you sell before relying on them. They describe how this store actually operates; they are not legal advice.
Who is responsible for your data
Bone Horn CraftsKhasra No. 535-536, Garima Garden
Sahibabad, Ghaziabad
Uttar Pradesh 201005
India
Phone: +91 87007 53517
Email: info@bonehorncrafts.com
What is collected
When you place an order: your name, delivery and billing address, email address and phone number. The phone number is not optional for export parcels — couriers require a reachable number at the destination and will hold a shipment without one.
When you create an account: the same details, kept so you do not retype them, plus your order history.
When you subscribe to the mailing list: your email address, the date you confirmed and where you subscribed from. Nothing else.
When you browse: a session cookie for the cart, and — only if you use those features — a cookie holding the product IDs on your wishlist or recently viewed list. Those cookies contain product IDs and nothing else: no name, no email, no advertising identifier.
Payment details
Card and PayPal details are entered with the payment provider and never reach this site. We receive confirmation that a payment succeeded, the amount, and the billing name and address — never a full card number.
What is not collected
No advertising trackers, no cross-site profiling, and no sale or sharing of personal data with brokers.
Who it is shared with
Only the parties needed to complete your order: the payment provider that takes the payment, the courier that carries the parcel, and the customs authorities of the destination country, which receive the declaration on the commercial invoice.
How long it is kept
Order and invoice records are kept for as long as tax and customs rules require us to be able to produce them. Account details are kept until you ask for them to be deleted. Mailing-list entries are kept until you unsubscribe, and every email carries a one-click unsubscribe link.
Your choices
You can ask for a copy of the data held about you, ask for it to be corrected, or ask for your account and its data to be erased — except for records we are required to retain for tax purposes. Email the address above and you will get a reply within one working day.